Terms of service

 

Welcome to glamnetica.shop.

These Terms of Service (“Terms”) govern your access to and use of glamnetica.shop, including all information, features, products, services, content, and functionality available through our website.

Throughout these Terms, “glamnetica.shop”, “we”, “us”, and “our” refer to glamnetica.shop. “You” and “your” refer to any person accessing our website or purchasing products through it.

By visiting glamnetica.shop, browsing our website, placing an order, creating an account, or otherwise using our services, you agree to be bound by these Terms, together with our Privacy Policy, Return and Refund Policy, Shipping Policy, and any other policies published on our website.

If you do not agree with these Terms, you should not use our website or purchase products from us.

Nothing in these Terms excludes, restricts, or modifies any right or remedy that cannot lawfully be excluded, restricted, or modified under the Australian Consumer Law (ACL) or other applicable Australian law.

1. Online Store Terms

By using glamnetica.shop, you confirm that you have the legal capacity to enter into a binding agreement or that you are using the website with the permission and supervision of a parent or legal guardian where required by law.

You must not use our products, website, or services for any unlawful or unauthorised purpose.

You must not use glamnetica.shop in a manner that violates applicable laws, regulations, intellectual property rights, or the rights of another person.

Any breach of these Terms may result in the restriction or termination of your access to our website or services where reasonably necessary and permitted by law.

2. Products and Services

We make reasonable efforts to display and describe products accurately.

Product information may include:

• Product names;

• Images;

• Colours;

• Sizes;

• Measurements;

• Materials;

• Features;

• Specifications;

• Prices; and

• Availability.

Colours and appearances may vary slightly depending on photography, lighting, production variations, and your device or display settings.

Where measurements are provided, minor variations may occur due to measurement methods or manufacturing tolerances.

Nothing in this section limits your rights where a product fails to comply with an applicable consumer guarantee under Australian law.

3. Product Availability

Products displayed on glamnetica.shop are subject to availability.

We may change our product range, introduce new products, or discontinue products from time to time.

Placing a product in your shopping cart does not reserve the product or guarantee availability.

If we are unable to supply a product you have ordered, we will notify you and provide an appropriate remedy, which may include a refund of the amount paid for the unavailable product.

We will not knowingly accept payment for products that we do not intend or reasonably expect to supply.

4. Orders

When you submit an order through glamnetica.shop, you are making an offer to purchase the products listed in your order.

Receiving an automated order confirmation does not necessarily mean that your order has been finally accepted or dispatched.

We may reasonably review an order before acceptance for purposes including:

• Payment verification;

• Fraud prevention;

• Product availability;

• Pricing errors;

• Delivery restrictions;

• Suspected unauthorised transactions; or

• Compliance with applicable law.

Once an order has been accepted and processed, you will receive appropriate order or shipping communications.

5. Right to Refuse or Cancel Orders

We may refuse or cancel an order where reasonably necessary, including where:

• A product is unavailable;

• Payment cannot be authorised;

• Incorrect billing information is provided;

• We reasonably suspect fraud or unauthorised activity;

• A material pricing or product information error has occurred;

• The order violates these Terms;

• The order cannot lawfully be fulfilled; or

• Delivery to the requested location is unavailable.

If we cancel an order after payment has been received and no product has been supplied, we will refund the applicable amount to the original payment method, subject to applicable law.

We will not exercise this right in a manner that unlawfully interferes with your rights under the Australian Consumer Law.

6. Prices

Prices displayed on glamnetica.shop are the prices applicable at the time they are displayed, subject to correction of genuine errors and applicable law.

Prices may change from time to time.

A price change will not ordinarily affect an order that has already been accepted, except where required or permitted by law.

Any applicable taxes, charges, or other amounts will be displayed or communicated as required during the purchasing process.

We aim to ensure pricing information is accurate and not misleading.

7. Pricing Errors

Despite reasonable efforts, a product may occasionally be displayed with an incorrect price due to technical, administrative, or other genuine errors.

If we identify a material pricing error before an order is fulfilled, we may contact you and provide appropriate options, which may include:

• Confirming whether you wish to proceed at the correct price; or

• Cancelling the affected item or order and issuing a refund.

Any action taken in relation to a pricing error will be subject to applicable Australian consumer law.

8. Payment

Payment must be made using a payment method available through glamnetica.shop at checkout.

Depending on availability, payment methods may be provided through Shopify or third-party payment providers.

By submitting payment information, you represent that:

• The information provided is accurate;

• You are authorised to use the selected payment method; and

• You authorise the applicable payment provider to process the transaction.

Payment transactions may be subject to verification, security checks, fraud screening, and authorisation by your bank or payment provider.

We are not responsible for a payment being declined by your financial institution or payment provider.

9. Currency

Prices are displayed in the currency indicated on glamnetica.shop or during checkout.

Where your payment account uses another currency, your financial institution or payment provider may perform a currency conversion and may impose conversion fees or other charges.

Any such third-party charges are determined by the relevant financial institution or payment provider and are outside our control.

10. Shipping and Delivery

Shipping and delivery are governed by our Shipping Policy, which forms part of these Terms.

Customers are responsible for providing accurate and complete delivery information when placing an order.

Delivery estimates are estimates rather than guarantees unless expressly stated otherwise or required by law.

Delivery may be affected by circumstances outside our reasonable control, including:

• Carrier delays;

• Customs procedures;

• Severe weather;

• Public holidays;

• Transportation disruption;

• Natural disasters;

• Government restrictions; or

• Other unexpected events.

We will comply with our obligations under applicable Australian law where products are not supplied within an agreed or reasonable period.

11. Incorrect Delivery Information

You are responsible for reviewing your shipping information before submitting an order.

If you discover an error in your delivery details, contact us immediately at:

info@glamnetica.shop

We will make reasonable efforts to update the information if the order has not already entered processing or shipping.

Once an order has been dispatched, changes may no longer be possible.

Additional shipping costs resulting from incorrect information supplied by the customer may be payable by the customer where permitted by law.

12. Returns and Refunds

Returns, refunds, and exchanges are governed by our Return and Refund Policy.

Our voluntary return policy operates in addition to your rights under the Australian Consumer Law.

Products sold to Australian consumers come with statutory consumer guarantees that cannot be excluded by these Terms.

Where a product fails to comply with an applicable consumer guarantee, you may be entitled to a repair, replacement, refund, compensation, or another remedy depending on the circumstances and applicable law.

A store policy, warranty period, promotional status, or sale price does not remove consumer rights that apply under Australian law.

13. Australian Consumer Law

Nothing in these Terms is intended to exclude, restrict, or modify any guarantee, condition, warranty, right, or remedy that cannot legally be excluded, restricted, or modified.

Where the Australian Consumer Law applies, goods supplied by us are subject to applicable statutory consumer guarantees.

These may include guarantees concerning acceptable quality, fitness for disclosed purpose, correspondence with description, and other guarantees imposed by Australian law.

If there is an inconsistency between these Terms and a mandatory right under the Australian Consumer Law, the mandatory legal right will prevail.

14. Promotions and Discount Codes

From time to time, glamnetica.shop may offer promotional discounts, coupon codes, special offers, or other promotions.

Promotions may be subject to specific conditions communicated with the promotion.

Unless otherwise stated:

• Promotional codes cannot be exchanged for cash;

• Promotional codes may be limited to one use per eligible order;

• Some promotions may not be combined;

• Promotions may apply only to selected products;

• Promotions may have an expiry date; and

• Promotional discounts are applied before checkout is completed.

We may correct genuine promotional errors or prevent fraudulent or abusive use of promotions, subject to applicable law.

Nothing relating to promotional or discounted products limits statutory consumer rights.

15. Gift Cards

If gift cards are offered through glamnetica.shop, their use will be subject to the terms displayed at the time of purchase and applicable Australian law.

Any gift card expiry periods, fees, and redemption conditions will comply with applicable legal requirements.

Gift cards cannot be redeemed for cash except where required by law.

16. Accuracy of Account Information

You agree to provide current, complete, and accurate information when making purchases or creating an account.

You should promptly update relevant information when necessary so that we can process transactions and communicate with you effectively.

You are responsible for ensuring that information you provide to us is accurate.

17. Customer Accounts

Certain features of glamnetica.shop may allow you to create a customer account.

You are responsible for maintaining the confidentiality of your login credentials and for taking reasonable steps to prevent unauthorised access to your account.

You must notify us promptly at info@glamnetica.shop if you reasonably believe your account has been accessed or used without authorisation.

We may temporarily restrict account access where reasonably necessary to investigate suspected fraud or security issues.

18. Privacy

Your submission and our handling of personal information through glamnetica.shop are governed by our Privacy Policy.

By using our website, you acknowledge that personal information may be collected, used, stored, and disclosed as described in that policy and as otherwise permitted by applicable law.

19. Website Accuracy

We make reasonable efforts to keep information on glamnetica.shop accurate and current.

However, information may occasionally contain:

• Typographical errors;

• Inaccuracies;

• Omissions;

• Outdated information; or

• Technical errors.

Where appropriate and permitted by law, we may correct errors or update information.

Nothing in this section permits us to engage in misleading or deceptive conduct or limits rights available to consumers under applicable law.

20. Website Changes

We may update, modify, suspend, or discontinue parts of glamnetica.shop from time to time for legitimate operational, security, maintenance, legal, or commercial reasons.

Where changes affect an existing contractual obligation to a customer, we will continue to comply with applicable law and any rights arising from an already accepted order.

21. Intellectual Property

Unless otherwise stated, content made available through glamnetica.shop, including:

• Text;

• Graphics;

• Website design;

• Logos;

• Product presentation;

• Photographs;

• Videos;

• Icons;

• Layouts; and

• Other original content,

is owned by us, licensed to us, or used with appropriate permission and is protected by applicable intellectual property laws.

You may use the website for personal, non-commercial shopping purposes.

You must not reproduce, distribute, modify, publish, commercially exploit, scrape, republish, or create derivative works from protected website content without appropriate permission, except where permitted by law.

22. Third-Party Intellectual Property

Certain names, trademarks, product names, payment logos, technology names, or service marks displayed through glamnetica.shop may belong to their respective owners.

Their appearance on our website does not transfer any ownership rights to glamnetica.shop or to users of our website.

23. Reviews and User Content

Where glamnetica.shop permits customers to submit reviews, photographs, comments, feedback, or other content, you are responsible for ensuring that your submission is lawful and does not infringe another person's rights.

You must not submit content that:

• Is unlawful;

• Is fraudulent or misleading;

• Is defamatory;

• Infringes intellectual property rights;

• Contains malicious software;

• Violates another person's privacy; or

• Contains prohibited or abusive material.

By submitting content for publication, you grant us a non-exclusive permission to use, reproduce, display, and publish that content in connection with our website and business, to the extent permitted by law.

We may moderate or remove content where reasonably necessary for legitimate legal, safety, or operational reasons.

24. Feedback

If you voluntarily provide suggestions, ideas, feedback, or recommendations concerning glamnetica.shop, we may use that feedback to improve our products, services, and customer experience.

We will not use personal information contained in feedback inconsistently with our Privacy Policy or applicable privacy law.

25. Prohibited Uses

You must not use glamnetica.shop:

• For unlawful purposes;

• To encourage unlawful conduct;

• To violate applicable laws or regulations;

• To infringe intellectual property rights;

• To harass, threaten, abuse, or discriminate against another person;

• To submit false or misleading information;

• To upload malicious code, viruses, or harmful software;

• To collect personal information unlawfully;

• To conduct fraudulent transactions;

• To interfere with website security;

• To attempt unauthorised access to systems or accounts;

• To impersonate another person;

• To scrape or systematically extract website data for unauthorised commercial purposes; or

• To interfere with the operation of our website or services.

We may restrict access where reasonably necessary in response to prohibited conduct.

26. Fraud Prevention

We reserve the right to review transactions for suspected fraud, payment abuse, account misuse, unauthorised activity, or security risks.

Where reasonably necessary, we may request additional information to verify an order or identity.

We may decline or cancel a transaction where there are reasonable grounds to suspect fraud or unlawful activity, subject to applicable law.

27. Third-Party Services

Certain features of glamnetica.shop may rely on third-party service providers, including Shopify, payment processors, logistics companies, analytics providers, and other technology services.

Third parties may operate under their own terms and privacy policies.

We are not responsible for the independent conduct of third parties except to the extent responsibility cannot lawfully be excluded or where we are otherwise responsible under applicable law.

28. Third-Party Links

Our website may contain links to third-party websites.

These links may be provided for convenience or functionality.

We do not control independent third-party websites and are not responsible for their content, privacy practices, security, or terms.

You should review the applicable policies of third-party websites before using them or providing personal information.

29. Shopify

glamnetica.shop is operated using Shopify's e-commerce technology.

Shopify provides technology that enables us to operate our online store and process certain transactions and customer interactions.

Your use of functionality provided directly by Shopify may also be subject to Shopify's applicable terms and privacy practices.

30. Disclaimer

We make reasonable efforts to ensure that glamnetica.shop operates reliably and securely.

However, subject to rights that cannot be excluded under applicable law, we do not guarantee that the website will always be uninterrupted, completely error-free, or free from every technical issue.

Website access may occasionally be interrupted for maintenance, upgrades, security measures, technical problems, or circumstances outside our reasonable control.

31. Limitation of Liability

To the maximum extent permitted by applicable law, glamnetica.shop will not be liable for losses that are not reasonably foreseeable or that arise solely from circumstances for which we are not legally responsible.

Nothing in these Terms excludes, restricts, or modifies liability, consumer guarantees, remedies, or other rights where doing so would be prohibited by the Australian Consumer Law or another applicable law.

Any limitation or exclusion contained in these Terms applies only to the extent that it is lawful, reasonable, and enforceable.

32. Indemnity

To the extent permitted by law, you are responsible for loss or damage reasonably arising from your unlawful use of glamnetica.shop, your infringement of another person's rights, or your material breach of these Terms.

This provision is not intended to impose liability on you beyond what is lawful or to exclude any protection available to consumers under Australian law.

33. Events Outside Reasonable Control

Neither party will be responsible for a failure or delay caused solely by circumstances outside that party's reasonable control, except where applicable law provides otherwise.

Such circumstances may include natural disasters, severe weather, transport disruption, widespread telecommunications failures, government action, industrial disruption, or other extraordinary events.

This provision does not remove any right or remedy that cannot lawfully be excluded.

34. Electronic Communications

When you place an order, create an account, or contact us electronically, you consent to receiving transactional and administrative communications electronically where permitted by law.

These communications may include:

• Order confirmations;

• Payment confirmations;

• Shipping notifications;

• Customer service responses;

• Account notices;

• Security messages; and

• Policy or service notices.

Marketing communications are handled separately in accordance with our Privacy Policy and applicable law.

35. Changes to These Terms

We may update these Terms from time to time to reflect changes to:

• Applicable laws;

• Our business practices;

• Website functionality;

• Products or services;

• Technology; or

• Operational requirements.

Updated Terms will be published on glamnetica.shop.

Changes will generally apply from the date they are published and will not retrospectively remove rights that have already arisen in relation to an accepted order.

Where required by law, we will provide appropriate notice of material changes.

36. Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be interpreted or severed to the minimum extent necessary, where legally permitted.

The remaining provisions will continue to operate to the extent permitted by law.

37. No Waiver

If we do not immediately enforce a provision of these Terms, this does not necessarily mean that we have waived our right to enforce that provision later.

Any waiver will apply only to the extent permitted by applicable law.

38. Entire Agreement

These Terms, together with our Privacy Policy, Return and Refund Policy, Shipping Policy, and other policies expressly incorporated into these Terms, form the agreement governing your use of glamnetica.shop and purchases made through the website.

Nothing in this section excludes representations, guarantees, or rights that cannot lawfully be excluded.

39. Unfair Contract Terms

These Terms are intended to operate consistently with Australian laws concerning unfair contract terms.

Nothing in these Terms is intended to create a significant imbalance in the parties' rights and obligations, impose an unreasonable detriment on a consumer, or permit glamnetica.shop to exercise contractual powers in a manner prohibited by applicable law.

If any provision is determined to be unfair or unenforceable under applicable law, it will not be relied upon to the extent prohibited by law.

40. Governing Law

These Terms are governed by the laws applicable in Australia, including the Australian Consumer Law where applicable.

Nothing in this section restricts any mandatory right you may have to bring a claim or seek a remedy before a court, tribunal, regulator, or other body with jurisdiction under applicable law.

41. Dispute Resolution

If you have a concern regarding an order, product, refund, or use of our website, please contact us first so that we have an opportunity to investigate the matter.

Contact us at:

info@glamnetica.shop

We will make reasonable efforts to review and resolve customer concerns promptly and fairly.

Nothing in this dispute resolution process prevents you from exercising rights available under Australian consumer law or contacting an appropriate consumer protection authority.

42. Contact Information

Questions about these Terms of Service, your order, or our services can be sent to:

glamnetica.shop
Email: info@glamnetica.shop

We will respond to legitimate customer enquiries as soon as reasonably practicable.

43. Acceptance of These Terms

By accessing glamnetica.shop, placing an order, or otherwise using our services, you acknowledge that you have read and understood these Terms and agree to them to the extent permitted by applicable law.

Your agreement to these Terms does not waive or reduce any mandatory consumer rights available to you under Australian law.

glamnetica.shop
Email: info@glamnetica.shop
Last updated: 13 August 2026